At STANTHORPE CO. (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or make a purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
When you visit our website, place an order, or contact us, we may collect certain personal information, including:
Personal Information: Your name and contact details, such as your email address.
Shipping Information: Your shipping address and delivery details.
Order Information: Details about products purchased, order history, and transaction records.
Communication Information: Information you provide when contacting our customer service team.
We collect this information primarily to process orders, arrange deliveries, respond to inquiries, and improve our services.
- How We Use Your Information
We use the information collected for the following purposes:
To process and fulfill your orders.
To arrange shipping and delivery.
To communicate with you regarding your purchases.
To provide customer support and respond to inquiries.
To maintain website security and prevent fraudulent transactions.
To comply with applicable legal and regulatory requirements.
- Payment Security and PCI-DSS Compliance
We take payment security seriously.
All payment transactions are processed through secure third-party payment gateways that follow applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.
We do not store full credit card numbers or CVV security codes on our own servers.
Your payment information is transmitted and processed directly by our authorized payment service providers in accordance with their security procedures and applicable industry standards.
- Data Sharing with Third Parties
We do not sell, rent, or trade your personal information to third parties.
We may share limited personal information with trusted service providers when necessary to operate our business and fulfill your orders, including:
Payment Service Providers: To securely process payments and transactions.
Shipping and Logistics Providers: To deliver your purchases to the designated shipping address.
Technical Service Providers: To maintain website operations, security, and customer support.
These service providers may only use your information as necessary to perform their services or as otherwise permitted by law.
- Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal, tax, and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.
- Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:
The right to request access to the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information, subject to applicable legal exceptions.
The right to know how your personal information is collected and used.
To exercise any applicable privacy rights, please contact us using the email address provided below. We may need to verify your identity before processing your request.
- Cookies and Website Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support essential website functions.
You may adjust your browser settings to manage or disable cookies. Please note that certain website features may not function properly if cookies are disabled.
- Information Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
- Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information as required by applicable law.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable laws.
Any updates will be p
osted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
- Contact Us
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us
Thank you for trusting STANTHORPE CO. with your personal information.